Shipping policy

All orders are shipped within 1-7 days of you placing the order using DHL eCommerce, USPS, ePacket or other carrier depending on your location and the fastest available service.

Typical delivery time frame is between 7 to 25 business days however, you may receive your items much earlier!

All orders are shipped with tracking number so you can track it every step of the way!

Sometimes we face conditions or situations that are out of our control that can create delivery issues. These can include seasonal weather events (such as severe winter storms or wildfires) and other disruptions (such as customs, power outages, special events, national emergencies, and more) that may occur and cause delays for inbound and outbound shipments.

Shipping guarantees are suspended if the delays are caused by factors beyond the Company's or the Carrier's control.

Below are some disruptions and things that may be done to potentially lessen the chance for delays.

Weather-related shipping disruptions.


Crunched capacity and driver shortages.

Due to the ongoing economic distress, a surge in e-commerce and other factors, carrier capacity is being strained and some shipping companies don't have enough drivers.

Smaller, regional carriers are more susceptible to delays in shipping caused by these factors. That is why we prefer shipping with a national carrier like UPS, which has larger capacity and better driver availability. By doing this we try to reduce the risk of package delays.


Inaccurate or incomplete delivery addresses.

This issue is almost always preventable by double checking the deliver address before placing the order. Besides leading to delayed package deliveries, incorrectly entered addresses can also incur expensive correction fees.


Damaged shipments.

Packages go on a long journey through a carrier's distribution system, including conveyor belts, sorting machines, placement on and off of trucks and more. If a shipment damaged in shipping, it could have trouble going through the system and could be returned to the sender, causing additional shipping delays.


Failed delivery attempts.

If a delivery isn't successful, the driver will not return later that day, but will have to come back the next day for another attempt.

If your package requires someone to be home to sign for it please check your tracking number regularly or, if the option is available, turn on text updates so that you know when your package is going to arrive and you can ensure that someone will be home or can create an alternative drop-off plan.